Shipping Policy
Merry Squish Last updated: September 12, 2026
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. During high-demand periods (like the holiday season), processing may take slightly longer — we'll always do our best to get your order moving quickly.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
We offer free shipping on all orders, worldwide.
Estimated Delivery Times
Because our Dumpling Squishy Advent Calendar ships directly from our fulfillment partner, delivery times are a little longer than you'd see from a local warehouse — but we think it's worth the wait!
| Destination | Estimated Delivery Time (after processing) |
|---|---|
| United States | 7–15 business days |
| Canada, UK, Australia, EU | 10–20 business days |
| Rest of World | 10–25 business days |
These are estimates, not guarantees. Delivery times can be affected by customs processing, local carrier delays, weather, or high shipping volume during the holiday season.
⏰ Order Early for Christmas
Since this is an Advent Calendar meant to be used starting December 1st, we strongly recommend ordering by November 10 to allow enough time for processing and shipping before the holidays. Orders placed after this date are not guaranteed to arrive in time for December 1st.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow 2–5 business days for tracking information to update after you receive it, as it can take a little time for the carrier to scan the package into their system.
Customs, Duties & Taxes (International Orders)
For orders shipped outside of USA, your order may be subject to import duties, taxes, or customs fees imposed by your local government. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We have no control over these fees and cannot predict what they may be — please check with your local customs office if you have questions.
Lost, Delayed, or Missing Packages
If your tracking hasn't updated in a while, or shows your package as delivered but you haven't received it, please contact us at merrysquishy_support@gmail.com and we'll help investigate with the carrier. See our Return & Refund Policy for how we handle lost or missing packages.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible — we can only make changes before the order has shipped.
Questions?
If you have any questions about your shipment, reach out to us anytime at merrysquishy_support@gmail.com.